Due to the nature of cosmetic ingredients there is a NO REFUND policy on cosmetic pigments, micas, glitters and top/ base coats and nail polish suspension base. However, unwanted packaging products, if unused and in original condition, may be returned with 28 days of purchase for a full refund, all you pay for is postage.
Return postage must be sent by Recorded or tracked Delivery. If a package is returned to us, we will contact you to inquire if you would like the package redelivered- You will be required to pay for this additional shipping charge if package is redelivered, or you may request a refund- (Minus the original shipping charge)
REFUNDS & COMBINING ORDERS
Due to PayPal not refunding seller transactions fees on sales, all refunds will be less the 2.8% Paypal fee. Please keep this in mind that the PayPal fee will be deducted from your refund and this includes shipping.
Please note: We are NOT responsible for lost or undeliverable parcels due to customer providing the WRONG ADDRESS or any customer spelling mistakes on the address form. We will not refund on such occasion. Please CHECK you have entered the correct delivery address. This is YOUR responsibility.